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B2B SaaS Content Audit Checklist

Imagine pouring your time and resources into creating content and posting regularly to pitch for a project; it turns out to be a missed opportunity. This isn’t only disappointing for a B2B SaaS company; it stops growth and takes away the edge. 

The best way to avoid unpleasant situations is to have a content audit to reset, provide clarity, sharpen your messaging, and make better decisions. At Wytlabs, we understand the struggles behind branding your business correctly. With extensive content libraries, things can get complicated if not managed correctly. Our team uses the right tools for the content audit process and manages your complex information into a clear marketing source. 

Want to dig into how we do it? Here’s a step-by-step B2B SaaS content audit checklist that we follow to help you revise existing content, find new value, fix content gaps, and hopefully drive more engagement with your customers – and turn your content into a powerful growth engine.  

Are you ready? Let’s go!

What is B2B SaaS Content Audit?

Before we explore the how and why of a content audit, let’s understand what it is. 

A content audit is a purposeful review of all business content that aims to generate growth, engage customers, and help customers learn about the services. B2B SaaS content is aimed at talking about and professing the company’s SaaS product. 

A content audit differs from an overall website review because experts will assess your content’s performance, relevance, and organization across every touchpoint. If you don’t see an audit in your SaaS content marketing strategy, it is time to speak to your digital marketing service providers. 

What Types of SaaS Content Need Auditing?

As we are talking about your B2B SaaS company, the most common types of content that you may consider including are:

  • Blog Posts: Informational articles that drive traffic, educate prospects, and SEO.
  • Landing Pages: Campaign- and ad-specific content geared for conversion must be concise, current, and focused on the campaign’s core.
  • Videos and Tutorials: These include product explainers, overview tutorials, and customer education, which must reflect the product’s latest capabilities.
  • Case Studies and Whitepapers: Important references must reflect the target industry’s client side or use case.
  • Documentation: Help articles, API documentation, manuals, etc., must evolve as the product evolves. 
  • Email Sequences and Post-service Content: Email messaging with a related, conversational tone, features of the product, and expectations of users.

Why SaaS Companies Need a Dedicated Approach

SaaS businesses evolve with advancing technology. You may integrate new features, user needs may shift, or even positioning may be dynamic at times; in this scenario, it is essential that your content strategy moves along with you. A regular content audit won’t capture the dynamic side of SaaS growth. That’s why:

  • Your content needs to represent the product’s current capabilities and sales function story.
  • It can confuse users or erode trust if you take too long to update existing content. 
  • Older or duplicated content can affect your SERP and conversion potential.

Managing your content across various teams and channels can get messy! You can always reach out to experienced SaaS marketing services providers for assistance. With little effort and innovative tools, content audits with professionals become an organized, repeatable process rather than an end-of-month scramble.

Why is SaaS Content Audit Important?

With growing competition and advancing technology, content for SaaS businesses can easily become outdated, misaligned, or forgotten. To be useful and valuable to your customers, it is important that your content adapts to evolving needs. 

Most Common Challenges SaaS Companies Face

Outdated Content: If not paid attention to, you may forget to update your content as soon as your product is updated, leading to misrepresentation of the feature set. 

Content Overload: The in-house team of marketers may create a lot of content depending on their specific interests, and they may not correctly measure or track for performance and overlap.

Inconsistent Messaging: Your SaaS SEO services develop marketing strategies over time, which means that older content can show inconsistent voice and positioning from your current version. 

SEO Decay: Content that once had a ranking position could now be pushed out of current visibility for searches for reasons like search algorithm changes and updates, or the content not being updated for search engine optimization. 

These issues could clutter your library, interrupting your current content marketing strategy, eroding trust with prospects, creating confusion with your target audience, and stalling their conversion.

Key Benefits of Performing Regular SaaS Content Audits

  • Better SEO: As you update your existing content, you make your work more valuable for your clients and help them understand your product better. 
  • Increase in Engagement: Users can easily find up-to-date, relevant content that shares the information they need and other details to better understand your SaaS product. 
  • Increase in Conversions: Clean, well-structured content enables prospects to transition smoothly along the buyer journey.
  • More Return on Investment for Current Content: You are leveraging more value from assets you’ve already invested in, rather than creating new ones.

7 B2B SaaS Content Audit Checklist

For experienced SaaS content marketing services, doing a content audit for your B2B SaaS business doesn’t have to be a big task. With a simple checklist and the correct tools, you can make it a focused, actionable process that accelerates performance and drives measurable growth. 

The team at Wytlabs, at each phase, connects with your team to understand and explain the content audit process and the undertaking to make better decisions with context and scale at a better rate.

Set Clear Goals and Define KPIs

The first thing that our content team looks into is identifying your expectations from the content audit. Suppose you aren’t sure about your objectives. In that case, the B2B SaaS content audit may not deliver the right results, and the team may get lost between existing content that adds value and other outdated content. This only adds to the challenges of your website content audit process. Better establish a clear audit goal, like: 

  • Drive relevant organic traffic to your website
  • Qualify more leads or increase conversion rates
  • Increase engagement metrics like time on page or click-through rate
  • Achieve brand consistency across all assets
  • Reduce redundancy or outdated content

Once you share your goals with our content marketing team, they will share the KPIs that help you track the visible results. 

  • Traffic = unique page views, organic search growth
  • Conversions = form submissions, demo booked
  • Engagement = bounce rate, scroll depth, average session duration

The SaaS marketing team at Wytlabs can help you understand and analyze the KPIs through strong analytics and custom reporting. We help you customize your dashboard based on your current content marketing strategy and track changes in the milestones that matter to you. 

Our content marketing team shares the performance records across multiple channels with you and helps you evaluate how well your content efforts reflect. 

A content audit grounded in measurable goals and backed by trustworthy data makes our content strategies more focused, actionable, and oriented toward long-term growth.

Review the Types of Content You Have

For SaaS companies, it’s easy to see that knowing what content is already there is the starting place for a successful audit. As a content marketing services provider, we take an organized approach to the content you have ready to publish, content to audit, and other things available as part of your SaaS content marketing strategy. 

The most common content types to be reviewed are: 

  • Blog Posts
  • Landing Pages
  • Product Documentation
  • Case Studies
  • Whitepapers and Ebooks
  • Explainer Videos, Webinars, and Podcasts
  • Email Campaigns and Drip Sequences

As we organize your content inventory, it aligns with your business goals and the buyer’s journey. Our team makes the audit process easier by not just cleaning up content but also providing insight into greater visibility, engagement, and quality leads.

Develop a Content Strategy

Once we audit your content and analyze what content you currently have and how it is performing, it is time to build a targeted and future-forward content strategy. The SaaS marketing team helps the fragmented efforts work towards a common goal in sync with each other, supporting long-term business goals. 

We analyze website content audit results to address the following questions:

  • Which topics and formats drive engagement and conversions?
  • Where are there gaps in funnel coverage or industry coverage?
  • Which personas are being represented—and which ones are being ignored?

With the information from the audit, we can create a data-backed content strategy that can enhance your product messaging, SEO goals, and customer journey. This will involve editorial planning, keyword targeting, content repurposing, and prioritizing distribution channels. 

Our SaaS marketing experts create custom content planning templates, allowing you to:

  • Visualize your editorial calendar across your campaigns
  • Collaborate with internal and external teams in real-time
  • Align topics with buyer intent and product value propositions

Map Content to the Buyer’s Journey

For SaaS companies, creating content does not boil down to publishing random content over the internet for digital visibility. Instead, it’s about getting the right message in front of the right user at the right moment. Mapping content to the buyer’s journey helps our team ensure that every piece of content we publish has a strategic purpose and moves prospects slowly down the funnel toward conversion.

So, as a SaaS-oriented content marketing service, we categorize your content, or your potential content, into three distinct phases:

  • Awareness Phase: Content that educates your audience or highlights a problem – e.g., blogs, industry reports, explainer videos
  • Consideration Phase: Assets that compare options, or lay out solutions – e.g., webinars, whitepapers, case studies, and guides
  • Decision Phase: Sales enablement content focused on articulating your product’s value – e.g., demos, pricing pages, testimonials, onboarding documents

We align your content with each stage of the buyer’s journey, ensuring that your SaaS brand speaks directly to your target audience’s intent, whether they are exploring a problem or ready to commit.

We use various platforms to make mapping content highly visual and actionable. The drag-and-drop content matrix, buyer persona filters, and performance analytics, all by journey stage, allow teams to:

  • Identify which stages of the funnel are oversaturated or undersaturated
  • Personalize the campaigns based on which stage of the journey the user is at
  • Prioritize content revisions based on which stage of the funnel your content is representing

Identify Content Gaps and Opportunities

Finding what is missing is as important as understanding what works during the content audit process. Within the space of SaaS and the competitive ecosystem, failing to address the right topics or neglecting an outdated article can mean a loss of potential opportunities and growth. 

The content marketing team helps find and close content gaps that lead to engagement, SEO visibility, and lead generation. In the audit, we also look at 

  • Missing Topics: What are the industry’s big questions that you are not answering? Are there product features or use cases that are not being considered?
  • Outdated Content: Are there blogs or pages that have old data, discontinued features, or expired offers?
  • Trends: Are there emerging search queries or pain points that competitors are being mindful of but you are not?

We analyze your content quality concerning your competitors, customer questions, and keywords for any gaps that count. This enables your SaaS brand to provide value at every stage of the funnel continually. To streamline this analysis process, we utilize AI content gap analysis tools that automatically.

  • Analyze your content archive for low-performing, outdated content
  • Recommend new content ideas based on user search volume and intent, plus competitors
  • Identify high-potential keywords that are underutilized with better content quality

Check for Accuracy and Quality

In B2B SaaS, credibility is built on clarity, accuracy, and consistency. Old statistics, broken links, or poorly organized content can destroy the trust you’ve built with your target audience, particularly when you’re in a line of business that relies on precision and innovation.

As a content marketing agency, we put a lot of weight into the quality control portion of every website content audit. Here’s what our team focuses on:

  • Fact-checking and source validation ensure that all data points, case studies, and references to industry resources are relevant and reliable.
  • Technical accuracy, especially regarding product-related content, e.g., feature descriptions, documentation, how-to guides, etc.
  • Clarity and tone ensure the content conveys the brand voice while communicating in a way accessible to all stakeholders — technical and non-technical collaborators alike. 
  • Grammar, formatting, and link health impact the user experience and your rankings on data gathered by search engines, such as Google.

To scale for quality, we implement an editorial workflow and content review tools so editors can efficiently conduct

  • Automated grammar and link checks
  • Version control and approval hierarchies
  • Collaborative writing with integrated feedback loops

With these tools, our team can maintain a steady pace of publishing without sacrificing the accuracy of the content. The result? Concise, credible content that represents your SaaS brand with authority.

Monitor and Measure Results

A successful B2B SaaS content audit involves improvements and requires performance tracking. When your amended content goes live, you will want to continue to monitor its performance so you can assess improvement, verify your strategic methodology, and make continual adjustments for improvement.

As a content marketing service provider with SaaS brands, your KPIs should align with higher-level goals such as lead generation, engagement, and retention. These KPIs will usually include:

  • Organic traffic
  • Time on page and bounce rate
  • Conversion metrics (Sign-ups, Demo Requests)
  • Keyword rankings
  • Content-assisted deals closed

When Should You Conduct a Content Audit for SaaS?

A website content audit isn’t a one-time activity; it’s part of the ongoing improvement cycle. Knowing when to conduct a content audit and how to audit your current content strategy is important, as this can help you amplify your SaaS visibility and convert prospects into customers.

Here are the best times to conduct an audit:

Quarterly Reviews 

Regular quarterly audits establish content consistency and align your message and pieces with the fast-changing landscape of product updates or messaging.

Following Product Launches or Feature Updates 

If you release a new feature or update a specific module of your product, your content will need to be updated across your blog, landing pages, support docs, and emails.

Shift in Strategy

As our SaaS offering expands into new markets or changes your ICP (ideal customer profile), you will need to assess whether the current content is still talking to the right audience and contains the proper message.

SEO campaign or Performance Declines

A sudden drop in organic traffic, declining keyword rankings, or conversions means you likely have some outdated or irrelevant content and need to recheck your blog posts. 

Campaign Planning Cycles

Regardless of what campaign plan you come up with, whether for demand gen activity or SaaS link-building services, conducting an audit, if done right, will ensure your content funnel is at its best to capture traffic and convert it.

Our content marketing agency uses automation tools to simplify and streamline the content audit process for SaaS teams and check their efficiency on search engines. With automated workflows, you can eliminate the guesswork and stay ahead to never allow your SaaS content to slip behind user expectations or industry demands.

Conclusion

A thorough content audit serves to tidy things up. It is a proactive content strategy aimed at improving B2B SaaS growth by aligning your content with changes in customer needs, ranking on new SEO opportunities, or aligning content with changing business objectives. From establishing the proper KPIs to content mapping against the buyer’s journey, understanding what works with content audits can provide insights and business impact.

So, are you ready to start making your content pull more weight? Reach out to us to find out how Wytlabs can turn your next audit into a scalable process for growth.

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