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1. AfterShip Returns

This returns management app is popular among merchants for its easy setup, intuitive return process, and seamless Shopify integration. This user-friendly app lets customers choose their return type, making the refund process easier for merchants. Also, the customer support team is known for its prompt and efficient problem-solving attributes.

Key Features:

  • Automated returns solution to help improve customer satisfaction, save time, and recapture revenue
  • Reduce customer anxiety with the option of a self-service returns page and notifications via email
  • Recover revenue while delighting customers using the flexible refund and exchange options
  • Smart return rules like a specific window for returns and a list of no-returnable items to lower the rate of returns
  • Option for auto-refund and auto-restock helps reduce manual labor

Even though the app is free to install, you may need to explore the paid plans to enjoy all the major features of the app.

2. Return Prime by Appsdart Solutions

This Shopify returns app lets you streamline the returns and exchange process for your e-commerce business. The customizable features, seamless integration with different logistics providers, and the ability to handle multiple orders put it among the best returns management apps in the market. Also, its time-saving capabilities and affordability are major factors driving its popularity.

Key Features:

  • Fully customizable return portal with a user-friendly interface
  • Offer a variety of refund methods, including return to card or gift card
  • Easily connect with your third-party logistics partner, mobile apps, and other Shopify apps on this platform
  • Send return shipping labels automatically and automate the replacement orders creation on Shopify
  • Set your return policy and allow store return or offer exchange with any product

There is a free plan available for this Shopify app. However, the paid plans are also priced reasonably, offering additional features.

3. Rich Returns

This returns management app allows you to streamline your return process. The automated features of this app help you save time and enhance customer satisfaction. Moreover, you get to create a customizable returns portal that easily integrates with the Shopify store, allowing customers to process returns and exchanges quickly.

Key Features:

  • Make the process smooth for customers by automating shipping return labels
  • Save return processing time with a self-service return page that is custom-branded
  • Accommodate your exchange terms and return policy by setting up automated rules
  • Effortlessly integrate the app into your business processes such as CRM, third-party logistics systems, ERP, and more
  • Use automated email notifications to keep your customers updated and satisfied

Using this Shopify app, you can generate prepaid return shipping labels from over 50 carriers globally.

4. ClickPost Returns Plus

Managing returns and exchanges can be a lot easier with this Shopify returns app. You can build brand loyalty with this app and convert returns into repurchases. You do not need to manually manage all return requests and update the return status individually. You can set rules, reasons for return, and eligibility criteria on the app.

Key Features:

  • Self-serv return portal that is easy for the customers to use
  • Keep the customers updated about the return process with automated email notifications
  • An intuitive dashboard to help manage returns and take necessary measures
  • The branded return portal supports multiple languages
  • Get comprehensive reports of returns and make smart business decisions using the data

This is a free-to-install app. However, you will need a paid plan if you exceed the limit of 100 returns per month.

5. ReturnZap – Returns Management

This Shopify returns app helps you manage return requests with shipping labels and an embedded portal. The automated process lets you save time and delight your customers. With this app, you can offer prepaid return labels or let the customers purchase return labels straight from the portal. The email notifications and alerts will also keep your customers updated.

Key Features:

  • Create return labels in different ways – charge from them or offer free returns
  • Customize the return policy to suit your business
  • Self-service return portal that is easy to operate
  • Easily manage returns to multiple vendor addresses for all the drop ship cases
  • Works with return shipping labels from carriers across the globe, including the US, Canada, UK, Europe, and Australia

While the app has a 14-day free trial, no other free plan exists. You will have to buy a paid plan if you want to enjoy the features.

6. ReturnGo

The customizable features and the effective management of returns and exchanges make this one of the best Shopify returns apps in the market. It lets you streamline the return process with useful features like customizable questions, branded emails, and customer photo uploads. You can sync the app seamlessly with orders and inventory.

Key Features:

  • Manage returns and exchanges on the app’s exchange-first returns platform
  • One-click exchanges with an automated, AI-powered return portal
  • Track returns easily with the help of automatically generated prepaid return shipping labels
  • Easy integrations with third-party logistics, shipping carriers, ERPs, APIs, helpdesks, and more
  • Offer product product & variant exchange, cancel orders, gift returns, store credit, and others

The paid plans are quite economical. You also get a free trial of 14 days with every paid plan.

7. Shorted Returns Center

The seamless returns process and this Shopify app’s customizable, automated features allow you to enhance customer experience. Merchants love the user-friendly dashboard, responsive customer service, and easy integration with Shopify stores. You can also benefit from competitive USPS labels and Collect+ or upload your own.

Key Features:

  • Customizable notifications help you keep your customers updated about the return process
  • Prepare a branded returns portal on your domain based on the same theme of your store
  • Enable one-click return approval as well as auto-creation of fresh orders for exchanges
  • Set your rules and widows regarding the returns and exchanges using the returns management dashboard
  • Automated feature to reduce manual tasks and streamline a majority of the operations

There is a 14-day free trial available for this app. However, the paid plans are reasonably priced. No free plan is available.

8. Loop Returns & Exchanges

This user-friendly returns app simplifies the returns process for Shopify businesses. It also offers insightful analytics, customizable policies, and a “Shop Now” button to boost revenue. It further helps drive customer lifetime value by creating a better customer experience within the returns experience. It can even help you address the specific needs of your brand.

Key Features:

  • Option to incentivize exchanges with bonus store credit, instant exchanges, and Shop Now
  • Provide a premium experience with product pickup from home and easy self-serve returns
  • Use Workflows, Point of Sale, and Logistics to your advantage to optimize return costs
  • Get tracking information and learn more about customer behavior with insights
  • Prompt and responsive support team to quickly fix an issue

There are no free plans available for such Shopify returns management apps. However, the paid plans are priced significantly low.

9. Easy Returns by Spice Gems

This Shopify returns app integrates easily with your online store and offers a seamless experience for returns management. The app makes it easier for you and your customers to manage and handle the return requests through the portal. Easily send automated prepaid shipping labels to specific customers using the app.

Key Features:

  • Customers can return multiple products in a single request
  • Option to customize return reasons and return time window
  • Option to disable international returns
  • Receive highly insightful and graphical reports
  • Option to override return rules

There is a free trial of 30 days available with the paid plans. You can use the tool for that period and decide whether to pay for the features.

10. Return Rabbit

It is impossible to leave out this one while discussing the best returns management apps. Like the other Shopify returns apps mentioned in this list, Return Rabbit also helps simplify returns management and optimize the customer experience with a seamless return and refund process. You can use this app to delight your customers by offering a wide range of exchange options, thorough follow-up communications, automated returns shipping labels, and more.

Key Features:

  • Get actionable analytics and ROI-based reports to make better business decisions
  • Enjoy a bunch of automated return options, including returns for exchange, refunds with a branded portal, and store credit
  • Option to exchange for products of higher price, lower price, or the same price
  • Prepaid shipping labels and tracking for popular carriers all over the globe
  • Offer exchange incentives or proprietary exchange product recommendations

This is one of the best Shopify apps that offers a free plan. However, you may need to consider choosing the paid plans to enjoy all the benefits.


Managing the returns process can become a lot easier when you choose the correct option from the Shopify app store. Now that we have narrowed down the list, it will be easier for you to decide which app best fits your requirements. You can even use the free trial of these Shopify return apps to test the features firsthand.


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